Frequently Asked Questions
Everything you need to know about your Wellwise experience.
What is the Wellwise return policy?
We offer a 30-day hassle-free return policy for all unworn items with original tags attached. Simply initiate your return through our online portal to receive a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring your favorite similar garment at home and comparing it to our specifications for the perfect fit.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
Are your materials sustainably sourced?
Yes, Wellwise is committed to ethical fashion. We use organic cotton, recycled polyester, and low-impact dyes in over 80% of our current collection.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your delivery address.